Dear Skihaserl,
Below you will find the General Terms and Conditions for Skigaudi (the “GTC”). Spirit Crew GmbH, Freisinger Landstraße 25, 85748 Garching near Munich, is the tour operator responsible for handling bookings and carrying out the trip. Where services of other providers are offered and brokered, the contract is concluded with the named service provider under that provider's terms.
Please read everything carefully. It contains important information about the relationship between you (the “Participant”) and us.
1. Conclusion of the Travel Contract
1.1. By registering for the trip, the Participant makes a binding offer to Spirit Crew GmbH to conclude a travel contract on the basis of the service descriptions and prices stated in the travel description. Booking takes place exclusively electronically. The contract is concluded upon receipt of the booking confirmation from Spirit Crew GmbH.
1.2. The person making the booking is liable for all obligations of any co-registered participants, provided they have expressly and separately assumed this obligation.
1.3. The minimum age for participation in Skigaudi is 18 years. Participants under 18 at the start of the booked event are excluded from participation.
2. Payment
2.1. Upon conclusion of the contract, the travel price must be paid immediately through the payment methods provided by the ticketing platform. Payment by invoice is not possible.
2.2. If payments are not made by the agreed dates and reminders are necessary, we are entitled to charge a reminder or service fee of €20.00. If payment remains outstanding after a reminder and reasonable deadline, Spirit Crew GmbH may withdraw from the travel contract.
2.3. In the event of our insolvency, Participants are reimbursed for services for which no consideration has been received. The Participant receives a security certificate pursuant to Section 651r BGB with the booking confirmation.
3. Services
3.1. The scope of contractual services results from the travel description and booking confirmation.
3.2. Luggage is carried to a normal extent: a maximum of one suitcase or travel bag per person (80 × 40 × 40 cm) and one piece of hand luggage. Due to limited storage, hard-shell suitcase transport cannot be guaranteed. Travelers must supervise luggage when boarding, changing and alighting. Bulky luggage must be registered before the trip; skis are accounted for. Additional carriage costs may apply.
3.3. Excursions and additional services may depend on reaching a minimum number of participants.
3.4.–3.5. Services expressly arranged or designated as third-party services are not part of the travel contract. Spirit Crew GmbH is not liable for their performance; the terms of the respective provider apply.
3.6. If the Participant does not use individual travel services due to early return or other reasons, there is no entitlement to a proportional refund.
4. Trip Cancellation, Service and Price Changes
4.1. The organizer may withdraw from the contract up to the 14th day before departure if the minimum number of participants is not reached.
4.2. If the trip is made considerably more difficult, endangered or impaired by force majeure that was unforeseeable when the contract was concluded, both Spirit Crew GmbH and the traveler may terminate the contract. Legal consequences are governed by law; additional return-transport costs are borne equally by both parties.
4.3.–4.4. The organizer may make legally permissible, non-significant changes that do not adversely affect the trip's overall character. Participants will be informed without delay of a permissible cancellation or significant change to an essential service.
4.5. Price changes following increases in transport costs or service charges are possible to the extent that these affect the price per person. Participants will be informed without delay and no later than 21 days before departure. In the event of an increase exceeding 5% or a significant change to an essential service, the Participant may withdraw or request an equivalent trip where available at no additional cost. These rights must be asserted without delay; written form is recommended.
5. Participant Withdrawal and Rebooking
5.1. The Participant may withdraw at any time before departure. The effective time is receipt of the written withdrawal notice by Spirit Crew GmbH.
5.2. If the Participant withdraws or does not commence the trip, Spirit Crew GmbH may demand reasonable compensation calculated as follows:
- Up to 120 days before departure: 20% of the travel price, at least €20 per person.
- 119 to 60 days before departure: 40% of the travel price.
- 59 to 30 days before departure: 60% of the travel price.
- 29 to 15 days before departure: 70% of the travel price.
- From 14 days before departure: 100% of the travel price.
A cancellation may be made by email to [email protected] or through our support tool, stating the full name and ticket number(s). Refunds can only be made to the original payment method.
5.3. Spirit Crew GmbH may demand higher, specifically calculated compensation where it substantiates the amount, taking saved expenses and alternative use into account.
5.4.–5.5. If the trip is not commenced, the claim to the booked place lapses and the organizer may allocate the available place to another person.
5.6. Travel cancellation and repatriation-cost insurance are recommended.
5.7. There is no entitlement to change the travel date, destination, departure point, accommodation or transport type after conclusion of the contract. Such a change requires withdrawal under clause 5.2 and a new booking.
5.8. Until departure, the Participant may request that a third party enter into the contract. Spirit Crew GmbH may object if the third party does not meet travel requirements or legal provisions oppose entry. Additional substitution costs may be charged.
6. Withdrawal and Termination by the Tour Operator
6.1. Spirit Crew GmbH may withdraw up to 28 days before departure if the minimum number of participants is not reached. Payments already made will be refunded without delay.
6.2. In the event of force majeure or unforeseeable circumstances that significantly complicate, endanger or impair the trip, Spirit Crew GmbH may terminate the contract. Payments already made will be refunded; no claim to damages exists.
6.3. If a Participant persistently violates tour-management instructions or endangers others, Spirit Crew GmbH may terminate without notice. Spirit Crew GmbH retains its claim to the travel price and the Participant bears additional return-transport costs.
7. Liability of the Tour Operator
7.1. Participation in Skigaudi activities—including ski races, beer-pong tournaments, skiing, snowboarding and sled races—involves inherent risks of bodily injury, property damage and other harm. By purchasing a ticket, the Participant acknowledges these risks, assumes responsibility for known and unknown risks, and agrees to release Spirit Crew GmbH, its managing directors, employees and agents from claims arising from ordinary negligence in connection with the event.
7.2. Spirit Crew GmbH is not liable for disruptions involving services merely arranged as third-party services. Participation in ski and snowboard trips is expressly at the Participant's own risk. Claims may be limited or excluded where international conventions or statutory provisions applicable to a service provider impose such limitations.
7.3. There is no liability for burglary or theft. Travel luggage and accident insurance are recommended. The Participant is liable for damage caused by items they bring.
8. Participant's Duty to Cooperate
8.1. Defects must be reported without delay to tour management or Spirit Crew GmbH and remedy must be requested.
8.2. If the Participant culpably fails to meet these obligations, corresponding claims are excluded.
9. Contractual Obligations and Notices
9.1.–9.3. Statutory remedies for a defective trip—cure, reduction, termination and damages—require that the Participant does not culpably fail to notify the organizer. Self-remedy or termination for a significant defect generally requires a reasonable deadline, unless remedy is impossible, refused or immediate action is justified. Defects must be reported to tour management or directly to Spirit Crew GmbH if tour management cannot be reached.
9.4.–9.5. Warranty claims must be asserted within one month after the contractual end of the trip at Spirit Crew GmbH, Freisinger Landstraße 25, 85748 Garching near Munich. Notification to third parties is insufficient. Late claims are possible only if the deadline was missed through no fault of the Participant. Written notification is recommended.
9.6. Claims may only be asserted by the traveler and may not be assigned. Claims become time-barred after two years, beginning on the contractual end date of the trip.
9.7. Participants must respect applicable customs, practices and laws. Following a warning and repeat violation, or immediately in the event of a serious violation such as intentional bodily harm, theft, drug use or willful property damage, the organizer may exclude a Participant without refund. Resulting costs are borne by the Participant. The same applies to unreasonable disruption of group coexistence.
10. Passport, Visa and Health Regulations
10.1.–10.2. The Skigaudi Crew informs relevant nationals about passport, visa and health regulations and changes before departure. Requirements for other nationalities will be pointed out where the traveler's nationality is apparent. The Crew is not liable for disadvantages caused by non-compliance or for the issuance of visas by diplomatic missions.
10.3.–10.5. Travelers without complete and proper documents may be excluded without reimbursement. The Participant is responsible for observing all relevant travel, customs and foreign-exchange regulations and bears disadvantages, including cancellation costs, arising from non-compliance.
11. Validity
Upon publication of a new travel description, the conditions and prices of the previous travel description automatically cease to apply.
12. Applicable Law and Jurisdiction
12.1. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
12.2. The Participant may bring legal action against Spirit Crew GmbH only at its registered office. For actions by Spirit Crew GmbH against a Participant, the Participant's place of residence is decisive.
13. Data Protection
Spirit Crew GmbH collects, processes and uses personal data only within statutory provisions and for fulfillment of the travel contract. Further information is available in our Privacy Policy.
14. Severability Clause
If any provision is invalid or void, the remaining provisions remain valid. The statutory rule that most closely reflects the invalid provision's economic purpose applies in its place.
15. Organizer
All claims should be addressed to: Spirit Crew GmbH, Freisinger Landstraße 25, 85748 Garching near Munich.
16. Insurance
Travel cancellation insurance and insurance covering repatriation costs in the event of accident or illness are recommended.
17. Final Provisions
17.1. Amendments and supplements to the travel contract must be in writing.
17.2. Oral side agreements are invalid.